Privacy Policy
Welcome to Loka (“Loka,” “we,” “us,” or “our”). Loka is a platform that allows users to save, organise, and share places discovered through social media content such as short-form videos and reels.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Loka mobile application, website, and related services (collectively, the “Service”).
1. Information We Collect
1.1 Information You Provide
We collect information you provide directly to us, including:
Account Information: Name, username, email address, profile photo.
Authentication Data: Information received from third-party login providers (e.g., Apple, Google).
User Content: Reels URLs, saved locations, itineraries, notes, comments, collections, and shared maps.
Communications: Messages you send to us (e.g., support inquiries).
1.2 Location Information
Because Loka is a location-based app, we may collect:
Precise location data (if you grant permission).
Approximate location data based on IP address.
Location tags you manually add to saved content.
You control whether you enable location permissions through your device settings.
1.3 Automatically Collected Information
When you use the Service, we may automatically collect:
Device type, OS version, app version
Log data (IP address, timestamps, crashes)
Usage data (features used, interactions, session duration)
Analytics identifiers
1.4 Information from Third Parties
If you share content from platforms like Instagram, TikTok, or YouTube, we may receive:
Publicly available metadata associated with the shared URL
Thumbnail, caption, or creator name (if accessible via public sources)
We do not collect private data from those platforms.
2. How We Use Your Information
We use your information to:
Provide and operate the Service
Organise and display saved locations and itineraries
Enable sharing of itineraries and collections
Improve product functionality and user experience
Personalise recommendations and map views
Communicate with you (updates, support, announcements)
Detect fraud, abuse, or misuse
Comply with legal obligations
We do not sell your personal information.
3. How Your Information Is Shared
We may share your information in the following situations:
3.1 With Other Users
If you choose to share an itinerary or collection:
Other users may see locations you pinned
Associated reels or URLs may be visible
Your username and profile photo may be shown
You control whether your content is private or shared.
3.2 Service Providers
We may share information with third-party vendors who provide services such as:
Cloud hosting
Analytics
Authentication
Customer support tools
These providers are contractually required to protect your data.
3.3 Legal Requirements
We may disclose information if required by law, court order, or to protect rights, safety, or property.
4. Data Retention
We retain your information:
For as long as your account is active
As necessary to provide the Service
As required for legal, tax, or regulatory compliance
You may request deletion of your account at any time.
5. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
Access your personal data
Correct inaccurate data
Delete your data
Object to or restrict processing
Withdraw consent (where applicable)
Request data portability
To exercise these rights, contact us at: [Insert Contact Email]
6. Data Security
We implement reasonable administrative, technical, and organisational safeguards to protect your information. However, no system is 100% secure.
7. Children’s Privacy
Loka is not intended for users under the age of 13 (or higher where required by law). We do not knowingly collect personal information from children.
If we become aware that we have collected such information, we will delete it.
8. International Data Transfers
If you access Loka from outside the country where our servers are located, your information may be transferred internationally and processed in jurisdictions with different data protection laws.
9. Third-Party Links
The Service may contain links to third-party platforms such as Instagram, TikTok, and YouTube. We are not responsible for their privacy practices.
We encourage you to review their privacy policies:
Instagram
TikTok
YouTube
10. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the app or via email.